Order Information

Do I have to order online?

Yes, as we are an online retailer, you can only order online. This is the best way to pay. It is fast, safe and secure.

How can I pay for my order?

We accept the following payment cards: Visa, Visa Debit, MasterCard, Solo, Maestro, Electron and American Express.

Is it safe to order online?

You can be assured that shopping with George Best Clothing is safe! We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

How do I know that you have received my order?

Once you’ve placed your order, you will be directed to an order confirmation message, which will contain your order number. This information will also be emailed to you, but it could take up to 30 minutes to arrive in your inbox! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you. If an email does not appear to have been received, please check your spam folder.

Can I make changes to my order?

Unfortunately, once you’ve placed your order, our warehouse team will have already started processing your order! Find out more info on our cancellation policy here.

Can I track my order?

Tracking your order is easy! We’ll have sent you a 12 digit tracking number in your order confirmation email that need in order to track your order here.

Can I cancel my order?

To make sure you receive your items as fast as possible, we start processing your order as soon as we receive it. This means that once your order has been placed, we cannot stop the process of items being sent to you and you will need to return the items to us.

What should I do if I receive an incorrect or faulty item?

We’re sorry to hear that you’ve received an incorrect or faulty item. Please send us a message with your order ID, the name/product code of the item you were supposed to receive and further details of the problem within 30 days of receiving your order.

Will I receive a confirmation email when I place my order?

Once you have placed an order you will shortly receive a confirmation email. To ensure that this goes into your inbox please add accounts@georgebestclothing.com to your contacts, otherwise your confirmation email may end up in your Junk/Spam folder. If you have not received your order confirmation email, please contact our Customer Care team here.

How do I see my recent orders?

It’s easy to view your recent order! Just do the following:

  1. Log into your account
  2. Select the ‘Orders’ tab

Your recent orders will be stored for 12 months, so you can access these anytime you need to.

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