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Delivery Information

Where do you Deliver to?

At present, we only ship to the Republic of Ireland, the United Kingdom and the Netherlands. Our UK shipping service includes England, Scotland, Northern Ireland and Wales.
If you would like to purchase online but do no reside within the Republic of Ireland or the UK, please contact our Customer care team here.

How much does Delivery cost?

Free deliveries on all orders over €100.00 (ROI & UK only).

Delivery option Delivery Times Delivery Costs
Republic of Ireland Standard Delivery Up to 4 working days €3.99
Republic of Ireland Express Delivery Up to 2 working days €6.99
United Kingdom Standard Delivery Up to 6 working days €4.99
Netherlands Standard Delivery Up to 7 working days €16.00

How long will Delivery take?

Free deliveries on all orders over €100.00 (ROI & UK only).

Delivery option Delivery Times Delivery Costs
Republic of Ireland Standard Delivery Up to 4 working days €3.99
Republic of Ireland Express Delivery Up to 2 working days €6.99
United Kingdom Standard Delivery Up to 6 working days €4.99
Netherlands Standard Delivery Up to 7 working days €16.00

What time will my order arrive?

Deliveries can be made any time between 7:00am and 9:00pm Monday – Friday.

What if I am not in when my parcel is delivered?

The shipping company may leave the parcel with a neighbour, or if there is a safe, secure location at the property they may leave the parcel there. The shipping company will leave a card saying that they have attempted to deliver the parcel, and provide you with details on where the parcel has been shipped to, how to contact them to re-arrange a shipping time or to advise where you can collect your parcel from.

Will a signature be needed for my delivery?

If you or a neighbour is home to accept the delivery, then a signature will be required. If nobody is home to receive the parcel, then our carriers may attempt to leave it in a safe location. A card may be left to advise you of this, or to confirm that the parcel has been returned to the local depot. You can then contact the courier to arrange collection or to schedule a new delivery date that is more suitable for you.

Can you ship to a different address than my billing address?

Yes! You can have your parcel shipped to another address. If you choose to have your parcel delivered to you at work, always make sure you put the name of the company or organisation in the address field, as well as the contact name to ensure your parcel is successfully delivered.

You can update your shipping address from the ‘My Account’ section, under the ‘Addresses’ tab.

What if my parcel does not arrive?

We ask if you could patiently wait up to 4 days after the promised delivery date to receive your parcel in case of a delivery delay, but we will do our best to get your parcel to you as fast as we can. If you have still not received your order after this time, please don’t hesitate to contact our Customer Care team and we will look into this for you.

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